FAQs

Frequently Asked Question

  1. Sizes & Fit: We offer XS–XXL (and more in some ranges). Check the size chart and product description for best fit, or contact support for guidance.

  2. Order Tracking: You’ll get a tracking ID via email/SMS after shipping to track on our site or courier’s site.

  3. Shipping & Delivery: Free shipping above a minimum spend; nominal fee otherwise. Delivery takes 3–7 business days, with express available in select areas.

  4. International Shipping: Yes, charges and delivery times vary by country. Customs duties/taxes may apply.

  5. Returns & Exchanges: Eligible within 7–14 days if unused and in original packaging. Refunds are processed in 5–7 days.

  6. Product Colors: Colors shown online are accurate but may slightly vary due to lighting/screens.

  7. Care Instructions: Follow product label. Gentle wash, mild detergents, and air dry recommended.

  8. Discounts & Rewards: Seasonal sales, promotions, and loyalty points for future discounts. Subscribe to our newsletter for updates.

  9. Order Cancellation: Possible before dispatch. Once shipped, request a return. Contact support immediately.

  10. Customer Support: Available via email, live chat, or phone. FAQs also cover common queries.